Privacy Policy
This Privacy Policy outlines the methods by which your personal information is gathered, utilised, and disclosed when you access or make a purchase from https://fromshekhawati.com/ (referred to as the “Site”).
COLLECTION OF PERSONAL INFORMATION
Upon visiting the Site, we automatically gather specific details regarding your device, which includes data about your web browser, IP address, time zone, and certain cookies installed on your device. We may also obtain information about you through social media platforms that you use to access our Site, depending on the permissions you have granted for such access.
Furthermore, while you navigate the Site, we collect data regarding the specific web pages or products you view, the websites or search terms that directed you to the Site, and details about your interactions with the Site. This automatically gathered information is referred to as “Device Information.”
Types of Information We Collect
We collect only the information necessary to conduct our business, fulfil the specific services you have requested, and keep you informed about the latest news and offers from "From Shekhawati".
Information We Obtain from You
Below are examples of the information we gather when you engage with us:
- Title
- First and Last Name
- Email Address
- Delivery Address
- Billing Address
- Contact Phone Number(s)
- Purchase Information
- Interactions with our Customer Service
- Payment Information
- Participation in Workshops/Events
- Automatically collected IP Address*
- Data from Cookies**
*When you visit our Websites, we may collect an automatically generated IP address. An IP address is a unique identifier that enables a computer, group of computers, or other internet-connected devices (such as your mobile phone or tablet) to access the internet. We may also log the date and time of your visit, the pages you requested, the referring website (if available), and your internet browser version.
For additional details regarding Cookies and their usage by "From Shekhawati", kindly refer to our Cookie Policy provided below.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be place on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third-Party Analytics:
We may engage service providers, including Google Analytics, which may utilize cookies or similar technologies to gather information regarding your online behaviour across this and other websites over time for purposes unrelated to advertising, as previously mentioned. For further details on how Google Analytics collects and processes data, as well as the options available to manage these activities, please visit http://www.google.com/intl/en/policies/privacy/partners/.
Google Analytics:
To enhance the delivery of pertinent content, we utilize Google Analytics and have activated several Google Advertising Features, including Remarketing, Impression Reporting, and Demographics and Interest Reporting. We employ Google Analytics cookies along with other advertising cookies from Google. You have the option to opt out of the Google Analytics Advertising Features we utilize by selecting your preferences through the interest-based opt-out link provided here. Google also offers a comprehensive privacy policy and guidance on opting out of Google Analytics, which can be found here. Please be aware that Google's opt-out mechanism pertains solely to Google’s services and does not influence the operations of other advertising networks or analytics providers we may engage.
Furthermore, when you make a purchase or attempt to do so through the Site, we gather specific information from you, such as your name, billing address, shipping address, payment details (note that we do not retain your credit card information), email address, and phone number. This information is referred to as “Order Information.”
In this Privacy Policy, when we mention “Personal Information,” we are referring to both Device Information and Order Information.
HOW DO WE UTILIZE YOUR PERSONAL INFORMATION?
The Order Information we gather is primarily used to process any orders made through our Site. This includes handling your payment details, coordinating shipping, and providing you with invoices and/or order confirmations. Furthermore, we utilize personal information for the following purposes:
We may also leverage your Personal Information to enhance and tailor your experience with us. With your consent, where applicable, we may send you updates about our company and inform you of other products and services that might interest you.
We communicate with you and send marketing materials to which you have agreed;
We assess our orders for potential risks or fraudulent activities;
In accordance with your preferences, we provide you with information or advertisements related to our products or services.
The information collected passively is used to monitor and maintain the performance of our Sites, analyse trends, and track usage and activities associated with our services. This helps us validate users, ensure technological compatibility, and optimize our marketing strategies.
The Device Information we collect aids us in identifying potential risks and fraud (particularly through your IP address) and is also used to enhance and optimize our Site. This includes generating analytics on how customers navigate and interact with the Site, as well as evaluating the effectiveness of our marketing and advertising initiatives.
SHARING YOUR PERSONAL INFORMATION
We may disclose your Personal Information to third parties as outlined in this Privacy Policy or with your explicit consent. We retain the right to transfer data, including aggregated and anonymized information derived from Personal Information, for legitimate purposes at our discretion.
We may share Personal Information with our affiliated entities.
Service Provider: Similar to many organisations, we occasionally engage other companies ("Service Providers") to carry out specific business functions. These functions may include tasks such as mailing information, managing databases, and providing hosting services. When we engage a Service Provider for such tasks, we supply them with the necessary information to perform their duties, which may encompass Personal Information and other data you provide through our Site. These companies are permitted to use your Personal Information solely as required to deliver these services to us.
Third Parties for Marketing and Other Purposes: With your prior approval, we may share your information with selected third-party partners for marketing initiatives.
Legal Requirements: We may also disclose your Personal Information to adhere to relevant laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to safeguard our rights.
Business Transfers: As our business evolves, we may engage in the sale or acquisition of businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or total or partial asset sale in bankruptcy or similar circumstances, Personal Information may be included among the transferred assets, conducted in accordance with Indian law.
Some of our pages employ framing techniques to present content from our partners while maintaining the appearance of our Sites. When you interact with content from our partners displayed on our Site, please note that you are providing your Personal Information to these third parties, which will be governed by their respective privacy policies.
OUR OPT-OUT POLICY
As previously mentioned, we utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you.
For further details on how targeted advertising operates, please visit the educational page of the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising through the following methods:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Moreover, if you prefer not to have your information collected and utilized for interest-based advertising, you can opt out by clicking here for partners that are part of the TRUSTe opt-out tool (or if you are located in the European Union, click here). To opt out of advertising from companies participating in the Network Advertising Initiative, please click here. If you wish to opt out from companies that are part of the Digital Advertising Alliance (“DAA”), you can do so here. Please be aware that opting out does not prevent you from receiving ads.
Email Marketing:
If you wish to stop receiving newsletters or marketing communications from us, or if you prefer not to have your email address shared with third parties, please utilize the “unsubscribe” option included in the communication (such as the “unsubscribe” link located at the bottom of the marketing email) or contact us via email at order@fromsshekhawati.com, providing the necessary information for us to fulfil your request.
Service-Related Announcements:
Occasionally, we will send you service-related email notifications when it is essential. For example, if our service is temporarily unavailable due to maintenance, you may receive an email notification. Please be aware that you cannot opt out of these emails, as they are not promotional.
DO NOT TRACK
Kindly note that we do not change our data collection and usage practices on our Site in response to a Do Not Track signal from your browser.
DATA RETENTION
When you place an order on our Site, we will retain your Order Information for our records until you request its deletion.
MINORS
Individuals under the age of 13 are not allowed to use or submit their Personal Information on any Site. We do not intentionally seek or collect information from visitors under 13 years old. If you are under 13, please refrain from providing any information to us. Should we discover that a person under 13 has submitted personal information, we will take steps to delete that information. Visitors who are older than 13 but younger than the legal age of majority in their country may use and/or submit their Personal Information only with parental supervision.
MISCELLANEOUS
Access to Personally Identifiable Information: Should your personally identifiable information change, or if you wish to discontinue our services, you can amend, update, or delete your information by contacting our Customer Support at this link (https://fromshekhawati.com/contact). We will address your request for access within 24 to 48 hours. Your information will be retained as long as your account remains active or as necessary to provide our services. Additionally, we will keep and utilize your information as required to fulfil our legal obligations, resolve disputes, and uphold our agreements.
Links to Other Sites: Our website includes links to external sites that are not owned or managed by fromshekhawati.com. Please note that we, fromsshekhawati.com, are not accountable for the privacy practices of these external sites. We advise you to be cautious when leaving our site and to review the privacy policies of any website that collects personally identifiable information. This privacy statement is applicable solely to the information gathered by our website.
Public Forums: Our website features publicly accessible blogs and community forums. Please be aware that any information you share in these areas may be viewed, collected, and utilized by others who access them. If you wish to have your personal information removed from our blog or community forum, please email us. In certain instances, we may be unable to remove your personal information, and we will inform you if that is the case and provide the reasons.
Customer Testimonials and Reviews: We display customer testimonials and reviews on our website, which may include personally identifiable information. We obtain the customer's consent via email before posting their name alongside their testimonial. When a customer opts to review a product, we request a nickname and location. If you would like to have your testimonial or review removed from our site, please contact us via email.
Social Media Widget: Our websites may incorporate social media functionalities, including features like the Facebook Like button and various widgets such as the share button or interactive mini-applications that operate on our platforms. These functionalities may gather your IP address, track the pages you visit on our websites, and may place a cookie to ensure proper operation. Social media features and widgets can be either hosted by third-party providers or directly on our websites. Your engagement with these features is subject to the privacy policy of the respective company that offers them.
MODIFICATIONS
We may periodically revise this privacy policy to account for changes in our practices or for other operational, legal, or regulatory considerations.
GET IN TOUCH
For further details regarding our privacy practices, if you have any inquiries, or if you wish to file a complaint, please reach out to us via email or postal mail using the contact information listed below:
Corporate Office: 65-B Bank Colony Rai-Ka Bagh, Jodhpur (Rajasthan) INDIA
Email: order@fromshekhawati.com
